CaseWare Working Papers Error: Printer not activated, error code -30
Posted by Philip Elder on 05 February 2014 12:27 PM
We are seeing CaseWare Working Papers choke on a PDF Batch run with the following error:
CaseWare has a KB on the issue: Printer issues with Windows 8.1.
Though in our case the OS is Windows 7 Enterprise x64 with the indicated update (2014.00.072) having already been applied to all systems.
As per the KB article we took a look into the registry with the key mentioned missing completely:
The affected systems have the printer though:
Our steps to get things going:
We will now see a successful run of the batch:
Once that process has completed have a look at the registry key we created:
We are not 100% convinced that this is a “fix” or a workaround as things have been operating normally until just the other day.
Chef de partie in the SMBKitchen