News Categories
Announcement (9) Amy Babinchak (64) Tips (1) SBS 2011 (6) Windows Essentials 2012 (4) Edwin Sarmiento (28) SQL Server (22) SQL Server 2012 (6) SQL Server Clustering (3) SQL Server Disaster Recovery (6) Windows Server 2008 Clustering (1) log shipping (1) Brian Higgins (3) Uncategorized (42) Hyper-V (67) Virtualization (13) Windows 8 (13) Cisco VPN Client (1) Windows Server 2012 (24) Friend of TT (4) Hangout (2) Office365 (4) DNS (8) Jeremy (7) Cliff Galiher (3) Active Directory (12) ClearOS (4) Linux (4) presentations (2) SQL PASS (6) Chris Matthews (4) Printers (2) SharePoint (8) SQL Server Administration (7) Windows PowerShell (3) recovery model (1) sql server databases (1) Dave Shackelford (7) SMB Nation (1) Steve (1) Boon Tee (5) Kevin Royalty (3) Lee Wilbur (2) Philip Elder (10) SMBKitchen Crew (31) Susan Bradley (15) AlwaysOn (1) AlwaysOn Availability Groups (4) readable secondaries (1) row versioning (1) undocumented (1) The Project (2) Webinar (3) Enterprise for SMB Project (9) Security (25) Remote Desktop Connection for Mac (1) Remote Desktop Services (8) Windows Server 2008 (1) Exchange (15) Powershell (6) Microsoft (15) Performance (7) data types (1) Server 2012 (1) monitoring (1) DevTeach (1) SQL Server High Availability and Disaster Recovery (5) Clusters (44) Hyper-V Server 2012 (2) Business Principles (26) Cost of Doing Business (13) DHCP (7) sbs (15) Windows Server (30) SMBKitchen (26) Windows Server 2008 R2 (4) StorageCraft (1) P2V (1) ShadowProtect (6) StorageCraft ShadowProtect (1) VHDs (1) Intel RAID (2) Intel Server System R2208GZ (1) Intel Server Systems (17) RAID (2) SAS (2) SATA (2) Server Hardware (12) Microsoft Licensing (2) OEM (2) System Builder Tips (4) Intel (5) Intel Channel Partner Program (4) Intel Product Support (10) Intel Server Boards (2) Intel Server Manager (2) Cloud (26) IT Solutions (2) On-Premises (20) SMB (9) WIndows Azure (2) StorageSpaces (1) Error (47) Error Fix (35) Intel Desktop Boards (2) Intel SSDs (2) SSD (2) Business Opportunity (17) Data Security (11) Identity Security (7) Information Security (14) Privacy (2) Intel Modular Server (6) Promise (2) Storage Systems (9) Live ID (2) Microsoft ID (4) User Profiles (2) Articles (2) Building Client Relationships (6) DBCC IND (2) DBCC PAGE (2) filtered indexes (2) SQL Server Index Internals (2) training (11) Adobe (3) Internet Street Smart (8) Intel Storage Systems (2) LSI Corp (2) LSI SAS6160 Switch (2) Storage Spaces (7) Firmware Update (2) Product Support (7) Hybrid Cloud Solutions (3) Server Core (2) MAXDOP (1) SharePoint 2013 (1) SharePoint best practices (1) SQL Server Authentication (1) Family (5) Alternatives (1) SBS 2011 Standard (4) Microsoft Small Business Specialist Community (2) Microsoft Surface (2) SBSC (2) Networking (4) Availability Groups (3) CANITPro (1) HA/DR (1) Step-By-Step: Creating a SQL Server 2012 AlwaysOn Availability Group (1) webcast (1) VMWare (2) Conferences (2) Client Focus (2) Disaster Recovery (6) Error Workaround (8) Troubleshooting (4) Logitech (2) Product Review (7) Windows Features (4) XBox Music (2) SBS 2008 All Editions (4) MDOP (2) Microsoft Desktop Optimization Pack (2) Software Assurance (2) W2012E (6) Windows Server 2012 Essentials (6) Internet Explorer (3) USB 3.0 (2) USB Hard Drive (2) Bug Report (2) Microsoft Office 365 (5) sharepoint online (2) BitLocker (2) Windows (2) Microsoft Update (3) Swing Migration (2) Windows Update (4) Outlook (2) Group Policy (9) WS2012e (2) WSUS (3) Office (3) Microsoft Downloads (5) Microsoft Office (3) DRP (3) Virtual Machines (2) Virtual Server Hardware (2) online course (1) SQL Server learning (7) 2 Factor Authentication (2) 2FA (2) PASS Summit 2013 (4) SQLPASS (5) Contest (1) e-learning (1) Udemy (1) smbtechfest (1) backups (2) PASS Summit First Timers (3) IIS (2) RD Gateway (4) RD RemoteApp (2) RDWeb (4) Remote Desktop Connection (2) Remote Web Access (2) Remote Web Workplace (2) Cryptolocker (6) Backup (4) Restore (2) CryptoLocker (1) AuthAnvil (1) SBS 2003 (1) SBS Migration (1) Windows Server 2012 R2 (9) Documentation (1) IE 11 (4) testimonials (11) SQL Server 2008 (1) Best Practices (1) Support (1) Intel Xeon Processor (1) RemoteApp (1) Android (1) iOS (1) Hyper-V Replica (2) PowerShell (2) SBS (3) Break (1) Business Intelligence (1) Excel 2013 (1) Power Map (1) Power Query (1) PowerBI (1) MultiPoint (2) Surface (1) Net Neutrality (1) Opinion (2) ASP (9) HP (2) Scale-Out File Server (8) SOFS (10) Windows Phone (1) Updates (1) Intel NUC (1) Intuit (1) QuickBooks (1) Office364 (1) Intel Server Systems;Hyper-V (1) Firewall (1) Patching (1) Mobile (1) Mobility (1) sharepoint (1) Microsoft Security (1) Beta (1) Storage Replication (1) outlook (1) Hyper-V Setup (3) JBOD (1) Azure (1) PCI (1) PCI DSS (1) PII (1) POS (1) MicroStaff (2) Catherine Barr (2) Third Tier (1) BeTheCloud (1) BrainExplosion (1) LookAWhale (1) Manuel (1) Rayanne (3) SuperSecretNews (1) TechYourBooks (3) Managed Services (1) Training (1) E-mail (1)
RSS Feed
News
Nov
1
Why and when you might want to use a “Tell”
Posted by amy on 01 November 2013 12:03 PM

What is a Tell? A tell is something that you put into place as an at a glance confirmation that it worked. “It” can be anything that you need to know with certainty. In our Cryptolocker Prevention Kit the GPO’s were exported from my explorations in blockage and they contain a tell. I’ve used tells rarely. In fact it’s been years. I think the last time was in backup procedures when we needed to be certain that particular folders were backed up and the folder structure edited afterwards. We did this by adding a tell to the end of the scripts that we used. This way we could at a glance see the tell and know that our folder structures got updated after last nights backup without having to go in and wade through the folder structure itself.

This time I wanted a way to enlist end users of computers in the offices that I support remotely to let us know if for some reason the group policies that we rolled out to block cryptolocker didn’t get applied to their computer. Sure I could run reports across my entire clientbase but in my experience enlisting the assistance of users in situations like this one re-enforces the seriousness of the situation and helps raise awareness among the users. We know that these GPO’s aren’t the only way to prevent cryptolocker and they might not work in every instance and they might stop preventing it in the future. Such is the nature of ever evolving infections. But I do know that educated users can prevent it always. The “tell” helps me enlist them in providing the solution. Anyone and everyone will report if they don’t see that little cloud icon on the desktop with our initials on it and they will remember that are supposed to be diligent and on the lookout for odd behavior. We told them what behavior to look for. That little cloud is a reminder to keep looking.

Here’s the tell that we used.

image

Where the icon file goes to isn’t important. In fact when we developed it there was no target URL but then we realized that people might click an icon on their desktop (who doesn’t?) so we added the URL for our blog.

If you find this kind of material useful considering joining the SMBKitchen Project. You can find out more about us at http://www.thirdtier.net

—–
So who wrote this blog and what do they do for a living anyway?
We’re Third Tier. We provide advanced Third Tier support for IT Professionals.
Third Tier Get Support BlogFeed Blog Twitter Twitter Facebook Facebook LinkedIn LinkedIN


Comments (0)
Post a new comment
 
 
Full Name:
Email:
Comments:
CAPTCHA Verification 
 
Please enter the text you see in the image into the textbox below. This is required to prevent automated registrations and form submissions.

Help Desk Software by Kayako Fusion