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SMBKitchen Authors Chat
Posted by amy on 22 April 2013 07:52 PM

Tonight, April 22nd we held the April edition of the SMBKitchen Authors chat. We are holding these once a month for subscribers to the SMBKitchen Project. At these chats we talk about items recently published, those coming up and we answer questions from the subscribers. Susan Bradley, Kevin Royalty, Phillip Elder, Boon Tee and Amy Babinchak were the authors on hand. Susan talked about April’s rather dramatic kb releases and how this is one of the very rare times that Microsoft is saying to uninstall a patch even if you aren’t experiencing problems. She also discussed her upcoming wireless security publication. Kevin chimed in during the Exchange portion talked about the build day that he just ran on installing Essentials with a side server of Exchange. He’ll be publishing some configuration tips on making that work. He also has a printer management and terminal server policy documents in the works. Phil published his Windows 8 hyper-v lab setup video and will be following that up with a couple of Hyper-V client proposals documents. One on consulting discussion and the second actual hardware scenarios. Boon let us in on his upcoming documents on hyper-v configuration best practices. We discussed a bit about Kerio, Linux deployments, Office 365, Lync Calling, MultiPoint and Storage Spaces. It was a jammed packed hour that really flew by!

Not a subscriber yet? Join in. It’s $180 for the full year, paid at $15 per month. and learn more.

This chat occurs in both audio and text. The content of these chats are more audio than text but he’s a slice of what we covered. If you are a subscriber the audio portion of this chat is available in the knowledgebase (or will be very shortly).

Susan Bradley [6:10 PM]: I’m working on a BYOdevice/securing wireless doc up next. Now they need to repeat all over the place

Rusty Brown [6:12 PM]: I am new here, Did Philip get his Hyper-V proposal doc uploaded?

Boon Tee [SBS-MVP] [6:12 PM]: Upcoming: Working with HyperV and Essentials Best Practices Recommendations

Donald Elam [6:17 PM]: Has anyone been updated to the new Office 365 upgrade? Neither my acount nor my one Office 365 customer have been upgraded yet. Thanks.

Amy Babinchak [6:18 PM]: Some of my clients have updated to wave-15 O365 but unfortunately my account hasn’t yet. Frustrating…

Rusty Brown [6:18 PM]: Amy do you have plans to get more in depth on Office 365, I am fairly good with Office 365 and tools but one thing that that I have not been able to get working is linking outside tenants.  Some of my installs would like to Lync call each other.  You talked about DNS settings at the Sac IT Pro meeting, other than the ones show in the admin portal have you found others? I have over a dozen upgraded Office 365 clients and have 6 more this week

Philip Elder [6:19 PM]: We have Wave 15 O365 on our in-house hosted accounts (MS Partner stuff)

David [6:19 PM]: Can we get those KB #s typed in here?

Susan Bradley [6:19 PM]: kb2823324

Amy Babinchak [6:20 PM]: Rusty I’ll talk about that in a few minutes here.

Susan Bradley [6:20 PM]: 2808735

David [6:21 PM]: Are these listed as Optional or recommended?

Susan Bradley [6:24 PM]: 2823324 has been pulled off of the update servers, 2808735 is a security bulletin, but I don’t feel the attack threat is great enough. Boon is now talking about hyperV replica docs he’s working on

Victor Camacho [6:24 PM]: Boon – Anything on storage spaces config with hyper-v?

David [6:26 PM]: Excuse the ignorance, but what are storage spaces?

Susan Bradley [6:26 PM]: recommended book I just got that I just started reading –

Boon Tee [SBS-MVP] [6:26 PM]: Storage Spaces is a new feature introduced in WS2012.

Susan Bradley [6:26 PM]:

Boon Tee [SBS-MVP] [6:27 PM]: I like the way Susan has all these links ready to paste and go at her fingertips :-) +1 for the HyperV book. However, one needs to filter out what are Enterprise features from what will be useful in SMB.

Victor Camacho [6:29 PM]: I thought storage spaces was software raid.

Rusty Brown [6:29 PM]: I thought Storage spaces is the grandson of windows home server ‘drive extender’ and we know what happen with that on v2

David [6:31 PM]: Much like these NAS drives that Netgear and other vendors have? 

Susan Bradley [6:32 PM]: Also found out that Refs is not supported to be backed up to Azure online backup

Rusty Brown [6:32 PM]: I can

Susan Bradley [6:36 PM]: I think they are porting MSN more over into Skype

Amy Babinchak [6:37 PM]: I do Drobo for a couple of clients. GetDataBack tool

Donald Elam [6:41 PM]: I was told by Office 365 support that they were upgrading the smallest customers first. My small 2 mailbox account and my customer’s 5 mailbox account haven’t been upgraded yet, so they must be using other criteria in addition to size. It is very frustrating.

Victor Camacho [6:41 PM]: Yes Philip, I agree. I assumed storage spaces was along the way of zfs.

Rusty Brown [6:42 PM]: Philip I was looking at your Hyper -V video, what motherboard did you use? and how were the SSDs connected?

Philip Elder [6:42 PM]: @Rusty Intel DX79SR

Susan Bradley [6:42 PM]: play now

Philip Elder [6:42 PM]: SSDs are hooked into the primary SATA controller using RAID 5 (software)

Victor Camacho [6:43 PM]: I have been able to take a set of 4 drives out of one server and restore that storage space on a different system. I have found it cool.

David [6:45 PM]: Just coming in on SMBKitchen, so this may have already been discussed.  Right now, the only migration path for SBS 2003 to SBS 2012 is an interim step to SBS 2011; is that correct?

Philip Elder [6:45 PM]: @David … just VM 2008R2 and Exchange 2010 SP3

Susan Bradley [6:45 PM]: David – no, and you mean Windows 2012 essentials?

Philip Elder [6:46 PM]: @David – assuming you are talking about the Exchange portion that is :)

Susan Bradley [6:46 PM]: David = to go to Exchange 2013 from Exchange 2003 you need to go through Exchange 2010, but it doesn’t have to be SBS 2011

Rusty Brown [6:49 PM]: thumbs up on Migration Wiz just completed at SBS 2003 migration this last weekend, they can be used to move on premise too

Rusty Brown [6:52 PM]: Kevin, have you found a way do Virtual Desktop with a hosted MSP2012 (vm)?

Keithc [6:55 PM]: Anybody using Kerio?

Amy Babinchak [6:55 PM]: Keith Third Tier uses Kerio on Linux

Keithc [6:56 PM]: Sounds like Exchange standalone may be just too big for the SMB. Any thoughts on Kerio instead?

Susan Bradley [6:56 PM]: depends on the number of employees, my Kerio guru folks say less than 25 is okay, bigger than that, Exchange shines

Philip Elder [6:57 PM]: Exchange 2013 is awesome. I _really_ like the changes in management and features.

Susan Bradley [6:57 PM]: it depends on the size of those mailboxes

Rusty Brown [6:58 PM]: VDI for Win7, cool

Susan Bradley [7:00 PM]: VDI for MultiPoint 2012?  (just trying to figure out what you meant by MSP 2012?

Rusty Brown [7:01 PM]: yes, needed Win7 Virtual desktops and looked at MPS but ran into a problem when I needed SBSe and MSP on the same hardware.   Ended up using ThinSoft on a Win7 desktop and HP Thin clients

Susan Bradley [7:02 PM]: Multipoint vdi is limited vdi deployment

Victor Camacho [7:03 PM]: Amy – which Linux are you using. I still have a client using Novell Suse Linux and mail is Groupwise.

Susan Bradley [7:04 PM]: Big red books! :-)

Victor Camacho [7:05 PM]: Yes, Susan I remember the Big Red Books:D.

Rusty Brown [7:06 PM]: Amy I would like to see how your Lync Online is setup

Amy Babinchak [7:07 PM]: Sure Rusty, I can send you a couple of screenshots. As I said at the usergroup though, check you DNS. And after you’re sure it’s correct have another look becasue there’s probably something not right about DNS.

Anthony [7:08 PM]: I have exchange 2013 on premise installed but keep getting the following warning 6002 MSExchange Mid-tier storage, 1035 MSExchangeFrontEndTransport, 1023 Perflib and 1012 MSExchangeIS

Amy Babinchak [7:08 PM]: We have a saying at Third Tier “It’s always DNS”

Rusty Brown [7:08 PM]: I really want to get Bob to using Lync for the meeting the tool he has now is painful, thanks

Amy Babinchak [7:08 PM]: I think he might be seeing the light soon. Lync is a good meeting tool

Anthony [7:08 PM]: Does anyone know how I can stop this event warning

Philip Elder [7:09 PM]: @Anthony, Exchange 2013 is really noisey in the logs … especially after CU1

Susan Bradley [7:09 PM]:  that’s what it’s pointing to there as well

Philip Elder [7:09 PM]: So far though, CU1 has resolved a lot more than it created. ;)

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Topics for Enterprise Solutions for Small Business
Posted by amy on 14 January 2013 08:47 AM

As I mentioned before to be successful in small business consulting we have to be wide and deep. You have to be “in the know”. We’re going down the path where there is no one size fits all, no magic solution that covers enough of the marketplace that you don’t have to worry about what else is out there or how to manage it. Today you really do have to know it all. All does include both Cloud and Premise solutions and it is quite likely that every client will have some of both. The only way to get to that point is to keep your ears and eyes open for changes both monumental (SBS end of life and death of Postini) and subtle (Office licensing changing and Microsoft Accounts).

Consulting Pieces – Business Value Proposition

Technology Pieces – Server 2012 · Hyper-V · Exchange 2013 · Terminal Server/ Multipoint · WSUS · DHCP, DNS · Backup and Disaster Recovery · Remote Access · Security Best practices · Printing

Vendor Pieces – Commonly used, Recommended, Easy to Maintain – Tools and Solutions.

Each “chapter” will contain sections on: Licensing, What can this or can’t this be installed on the same server with?, Powershell or script snippets as appropriate, group policy, security best practices, migration, links to existing documents, troubleshooting, short video how-to’s and a webinar. Each content group will be delivered by one or a small group of our Kitchen Crew.

So where’s the Cloud? It’ll be within the Chapters and in the Vendors Pieces. We’re not going to relegate “The Cloud” to a single chapter as if it is a single technology. It will be integrated into the overall solution theme. For example, the Exchange section is going to cover Hosted and O365 too. The Backup and Disaster Recovery section includes offsite and business continuity. Server 2012? Maybe it’s here, maybe it’s there. Remote Access? Security? “The Cloud” is everywhere and it’s in everything. Then there’s apps, firewalls, cloud solutions. We plan to invite our favorite vendors in to present technical content that meshes in with the other content in that topic group.

So you might have noticed that this is heavily Microsoft based. We can’t help it. We’re Microsoft people. Microsoft will be the foundation. But it’s a great foundation to stand on. Once you have a solid foundation you can build a mighty custom solution for your clients and ultimately that is what this is all about. There’s no other purpose for IT than to make business better. You can make businesses better and the Kitchen Crew will get you there.

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I had been giving a great deal of thought to what Third Tier’s clients and the small business IT community at large needs in the way of support and training in the post-SBS and Cloud era. Is it enough to write another Unleashed book? Probably not in this era. To do so doesn’t acknowledge the reality that we are all working under. That is that we all need to know A LOT of different technologies, both on-premise and cloud, to be successful today. To efficiently deliver that breadth of information requires more than just words on paper. It requires words on paper, webinars, scripts, video, in-depth training classes and maybe more.

Turns out that I wasn’t the only one thinking along these lines and so the SMBKitchen Crew was born and has joined Third Tier to build and support the Enterprise Solutions for SMB project. Now when we’re putting together a crew to deliver awesome content, they have to be the sharpest knives in the drawer, like this $500 a inch Kramer Knife.



And so the SMBKitchen Crew consists of technical gurus and Microsoft MVP’s: Amy Babinchak, Susan Bradley, David Shackelford, Boon Tee, Lee Wilbur, Kevin Royalty and Philip Elder. Each of them is individually a brilliant small business focused IT professional. Together they will build all of the Enterprise Solutions for SMB content that Third Tier will deliver to subscribers. (more on that later). The content is going to be deep and wide, just like your small business consultancy needs to be successful.


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