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News
Oct
16
Outlook SSL Prompts
Posted by Third Tier on 16 October 2014 08:58 AM

Official temporary solution for SSL prompts in outlook when using O365. Caused by a recent service update. I have also recently heard that it is also effect Exchange 2013 clients.

How are you doing today?

This is regarding Microsoft Case # xxxxxxxxxx

I tried calling you today at xxxxxxxxxx but was not able to reach you, so left Voice Mail. Please refer to below steps and let me know if the issue resolved with it.

ISSUE:  SSL error message in Outlook 2013.

CAUSE:   Issue started since the release of update for Outlook and backend team is working on it.  (Outlook 2013 CU (KB2889873)  )

RESOLUTION :

Key:        HKEY_CURRENT_USER\Software\Microsoft\Exchange

Value:     MsoAuthDisabled

Type:      DWORD

Value:     1

_____

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May
21

Original blog post here: MPECS Inc. Blog: Microsoft Fails Long Term Open Licensing Customers with Office for iPad O365 Requirement

We received an inquiry from one of our clients about obtaining Office for their iPad. Obviously the paid version is required in order to edit Office documents.

We fired an e-mail off to our licensing contact at Synnex Canada and received the following:

image

The clear-cut answer is that Microsoft has seemingly set up a requirement for Open License customers to double pay.

How is that?

Well, in the case of our clients they have been on Open Value Agreements for quite a few cycles in some cases. When OVL hits the third renewal (years 7-9) the SA Only costs bring the overall cost of that license and SA close to the OEM costs.

For clients that have regular refresh rates of about 36 months for their equipment this makes sense on so many levels.

So, our clients have already purchased their Office Professional Plus or Office Standard licenses and are on SA Only for them.

To get Office for iPad for their devices there is no SKU to add to their existing agreement. They would have to purchase an Office 365 subscription either personally or for the organization in an O365 MidSize Business plan which on Open Value is $200/Year/User.

Ouch.

It looks like we’ve just been double billed.

IMNSHO this decision of Microsoft’s to force the Office 365 subscription for existing Open License clients is very poorly thought through.

This situation really begs the question as to whether Open License is a valued proposition going forward as Microsoft further segments products into the subscription side to force businesses that have already paid for their licenses to pay yet again … and again … and again.

Hopefully Microsoft will come up with something to remove the double billing.

Philip Elder
Microsoft Cluster MVP
MPECS Inc.
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen ASP Project
Find out more at
Third Tier: Enterprise Solutions for Small Business


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Sep
27
Failure to Sync Office365 SharePoint Calendar to Outlook
Posted by dave on 27 September 2013 09:33 PM

One of my most important work tools is an Office365 SharePoint calendar that I share with some partners and use to keep track of billing hours on. Normally I initially log the hours in my personal calendar and then drag them over to the SharePoint calendar in Outlook.

When I reformated my system recently and started using Outlook 2013, that stopped working. Any time I would try to connect the SharePoint calendar to my Outlook client, it would seem to succeed, but it would never actually load the calendar, and every time I hit Send/Receive, I would get a “Connection to Server Failed, please try again later.”

I called MicrosoftOnline support and had a solution within minutes. Turns out the solution to this issue is merely to go to your Internet Explorer’s Internet Options, go to the Advanced tab, scroll to the bottom and select the TLS 1.0 checkbox.

TLS

Once you’ve done that, hitting Send/Receive actually successfully syncs the SharePoint calendar with Outlook. The tech I was working with said that this fix is fairly common with any authentication issue related to an Office App that needs to connect to the SharePoint Online cloud to read/write data.

So it’s may not be exactly an Outlook 2013 bug, it may actually be an issue with IE 10 and SharePoint Online.


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Sep
11
Hangout! Office 365 Security
Posted by amy on 11 September 2012 09:51 AM

Google+ hangout with Amy Babinchak, Susan Bradley, Robert Crane and Dana Epp on Office 365 security. Wednesday 8pm eastern.

I encourage you to come hangout too at

http://www.scorpionsoft.com/hangout. You can watch the stream live via YouTube at that time, and can interact with us through questions on Twitter at the hashtag #askauthanvil.

 


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