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News
Sep
11
Outlook: Cannot open this item. Outlook has already begun transmitting this message
Posted by Reprinted Article on 11 September 2013 12:15 PM

We had a strange one this morning:

image

A couple of messages were stuck in the Outbox.

This site has some good troubleshooting tips:

However, after running through all of the steps Outlook eventually did step up and send the messages. Though, that happened when Outlook was _in_ Offline Mode.

It turns out that we now know why the Send/Receive process is being hung up:

image

Our Office 365 account was stuck?

image

Apparently there were no issues? Hmmm...

We tried to add the O365 account to a different system's Outlook and we hit this:

image

Using Men&Mice's awesome freebie online DIG tool we checked to make sure that AutoDiscover was indeed set up (which it was when we configured things back when).

image

So, at least at this point it is looking like the service is indeed having an issue.

And finally, after a huge pause Outlook's Send/Receive coughed up an error:

image

With the volume of e-mail we have flowing about right now having Outlook getting hung up on one of the mailboxes during Send/Receive is outright frustrating! :S

We removed the O365 account and sure enough Outlook has started sending and receiving without a hiccup.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
Find out more at
www.thirdtier.net/enterprise-solutions-for-small-business/

Windows Live Writer


Read more »



Sep
11
Outlook: Cannot open this item. Outlook has already begun transmitting this message
Posted by Reprinted Article on 11 September 2013 12:15 PM

We had a strange one this morning:

image

A couple of messages were stuck in the Outbox.

This site has some good troubleshooting tips:

However, after running through all of the steps Outlook eventually did step up and send the messages. Though, that happened when Outlook was _in_ Offline Mode.

It turns out that we now know why the Send/Receive process is being hung up:

image

Our Office 365 account was stuck?

image

Apparently there were no issues? Hmmm...

We tried to add the O365 account to a different system's Outlook and we hit this:

image

Using Men&Mice's awesome freebie online DIG tool we checked to make sure that AutoDiscover was indeed set up (which it was when we configured things back when).

image

So, at least at this point it is looking like the service is indeed having an issue.

And finally, after a huge pause Outlook's Send/Receive coughed up an error:

image

With the volume of e-mail we have flowing about right now having Outlook getting hung up on one of the mailboxes during Send/Receive is outright frustrating! :S

We removed the O365 account and sure enough Outlook has started sending and receiving without a hiccup.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
Find out more at
www.thirdtier.net/enterprise-solutions-for-small-business/

Windows Live Writer


Read more »




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