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News
Sep
5
BitLocker Encrypted Drive: Unable to Unlock
Posted by Reprinted Article on 05 September 2013 02:53 PM

We have a number of external BitLocker encrypted drives that we use to tote around our business data with.

After plugging one of the drives into our newly stood up system with Windows Server 2012 RTM being slowly configured as a desktop we hit this:

image

Normally, a BitLocker encrypted drive gets plugged into any Windows Vista and above operating system and a prompt happens to unlock it for full access.

Double clicking on the drive in Explorer did nothing. Nada. Zippo.

In the end we had missed installing the BitLocker components on the machine:

image

Note that a restart would be required once the installer routine completed.

Sure enough, after the reboot we were prompted for the pass phrase after double clicking on the drive’s icon:

image

With BitLocker now included in Windows 8 Pro there is no reason why organizations that do move their desktop operating system platforms over to Windows 8 should not use BitLocker to encrypt every system and external storage device by default.

In fact, for any organization that has sensitive data housed on their systems the only thing stopping the migration to Windows 8 Professional would be Line of Business applications ... maybe. One could work around that with application virtualization or RemoteApps depending on the LoB.

The tools for BitLocker management are also available in Windows Server as well as a part of the Desktop OS Software Assurance and MDOP offering.

And one more thing: With the horsepower that today’s systems offer whole disk encryption as opposed to encrypting only contents is always the best option. BitLocker Content Only Encryption is a new feature in Windows 8.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
Find out more at
www.thirdtier.net/enterprise-solutions-for-small-business/

Windows Live Writer


Read more »



Sep
5
BitLocker Encrypted Drive: Unable to Unlock
Posted by Reprinted Article on 05 September 2013 02:53 PM

We have a number of external BitLocker encrypted drives that we use to tote around our business data with.

After plugging one of the drives into our newly stood up system with Windows Server 2012 RTM being slowly configured as a desktop we hit this:

image

Normally, a BitLocker encrypted drive gets plugged into any Windows Vista and above operating system and a prompt happens to unlock it for full access.

Double clicking on the drive in Explorer did nothing. Nada. Zippo.

In the end we had missed installing the BitLocker components on the machine:

image

Note that a restart would be required once the installer routine completed.

Sure enough, after the reboot we were prompted for the pass phrase after double clicking on the drive’s icon:

image

With BitLocker now included in Windows 8 Pro there is no reason why organizations that do move their desktop operating system platforms over to Windows 8 should not use BitLocker to encrypt every system and external storage device by default.

In fact, for any organization that has sensitive data housed on their systems the only thing stopping the migration to Windows 8 Professional would be Line of Business applications ... maybe. One could work around that with application virtualization or RemoteApps depending on the LoB.

The tools for BitLocker management are also available in Windows Server as well as a part of the Desktop OS Software Assurance and MDOP offering.

And one more thing: With the horsepower that today’s systems offer whole disk encryption as opposed to encrypting only contents is always the best option. BitLocker Content Only Encryption is a new feature in Windows 8.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
Find out more at
www.thirdtier.net/enterprise-solutions-for-small-business/

Windows Live Writer


Read more »



Aug
26
Xbox Music Error: Can’t Play 0xc00d11cd (0×80004002)
Posted by Reprinted Article on 26 August 2013 04:29 PM

This is pretty strange.

One of our workbench systems is tied into our Xbox Music Pass and happily sends tunes into the shop while working.

Wanting to start some tunes while remotely connected from the front office via RDP produced the following error:

image

Can’t play.

Please try again. If the problem continues, visit www.xbox.com/support to check for guidance.

0xc00d11cd (0x80004002)

Okay, tunes were working just fine yesterday evening while working in the shop so what gives?

We logged into the physical machine and attempted to play the tunes again. Sure enough, after logging in and hitting play on one of our playlists we heard tunes.

image

We now have 500 watts of THX certified sound happening! :D

Have finicky ears? Then check out the Logitech Speaker System Z906 THX certified speakers. They sound absolutely phenomenal.

The moral of the story? Xbox Music will _not_ work when connected via RDP session.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
Find out more at
www.thirdtier.net/enterprise-solutions-for-small-business/

Windows Live Writer


Read more »



Aug
26
Xbox Music Error: Can’t Play 0xc00d11cd (0×80004002)
Posted by Reprinted Article on 26 August 2013 04:29 PM

This is pretty strange.

One of our workbench systems is tied into our Xbox Music Pass and happily sends tunes into the shop while working.

Wanting to start some tunes while remotely connected from the front office via RDP produced the following error:

image

Can’t play.

Please try again. If the problem continues, visit www.xbox.com/support to check for guidance.

0xc00d11cd (0x80004002)

Okay, tunes were working just fine yesterday evening while working in the shop so what gives?

We logged into the physical machine and attempted to play the tunes again. Sure enough, after logging in and hitting play on one of our playlists we heard tunes.

image

We now have 500 watts of THX certified sound happening! :D

Have finicky ears? Then check out the Logitech Speaker System Z906 THX certified speakers. They sound absolutely phenomenal.

The moral of the story? Xbox Music will _not_ work when connected via RDP session.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
Find out more at
www.thirdtier.net/enterprise-solutions-for-small-business/

Windows Live Writer


Read more »



Apr
23
Windows 8 Faster Than a Speeding Mouse
Posted by amy on 23 April 2013 10:45 AM

Windows 8 has been getting a bunch of bad press for removing the Start button from the desktop and turning it into a full screen menu. But I have a feeling that it is from media that hasn’t tried it yet. I mean not having a start button sounds horrific. But then you realize that there’s no need for it anymore and that not having one is actually a much, much faster way to get to what you want than having the start button ever was.

Here’s how to get around in Windows 8 really, really fast and never touch your mouse. The here-to-fore almost useless Windows Key is your new favorite key on the keyboard. Press it and your menu opens. Press it again and you go back to the desktop.

image     image

The Start menu is customizable and it’s easy to do but not easy to write. Next time you see your technician ask him to show you how to group your favorite apps together so they are right in front of you when you look at the menu screen. You can also pin items to your desktop taskbar.

image     image

Now that I have my favorite applications group together on the Start menu and pinned to my taskbar I rarely have to look for anything. It’s just all right there in front of me. So for example if I want to start Live Writer, I hit the Windows key and then I click the Live Writer icon. I’m immediately taken to my desktop and the application opens.

Even more powerful than the menu though, is search. Windows 8 has instant search. So I don’t really have to worry about whether everything is on my Start screen. Instead I just start typing what I want and it appears instantly. You’ll notice that I don’t have Excel on my start screen. I use Excel and Word almost everyday but I haven’t bothered to add either of them because it is simply easier to just search for them. Here’s how that works:

I press the Windows key, I start typing e x c and before I get the whole word typed out Excel has appeared and so I hit enter and application opens. This I’ve found is much faster than using the mouse. It’s faster because I don’t have to open a search window; windows 8 knows that I’m searching for something because I started typing while in the Start menu. Excel appears and I don’t have to reach for the mouse and move to click on it; I just hit Enter and it launches. Try it and you’ll see that not using the mouse is much faster than using one in Windows 8.

image     image

This trick works for files too. In fact it works for anything that you want to find in your computer. Just hit the Windows key and start typing what you want. Windows 8 will find it instantly. In the second image I wanted to find a file of a mailing list. I hit the Windows key and started typing m a i l i n g and my screen was full of choices for files called mailing list in order of most recent. I didn’t have to know where they were. Windows 8 has indexed the contents of my Libraries and so when I search everything is there.

Libraries are a different topic, first introduced in Windows 7 so I’m not going to get into them here. But Libraries allow you to instantly search and find files in the folders you use most frequently. Think of all of the folders you have access to on your network but you probably really only save things into just a couple of them on a daily basis. Those are the ones that we would want to add to your library. This is another item you should ask your technician about and let him show you how to make a library of your own.

The Windows key isn’t limited to just opening the start menu for you. It’s got a lot of tricks it can do when paired with other keys. Windows then S (which is generally written Win + S, but the + isn’t typed it’s just there to let you know that this is a two key command) opens the OneNote screen clipper allowing you to snip all or part of the screen, save it to your clipboard to paste into another app or save it into your OneNote notebook. Windows + X brings up an old style menu of system settings like Control Panel, System, Power Settings and such. Windows + P brings up Presentation options for your monitors (extend, duplicate, etc). If you’d like to know more about which Windows + (some key) are available you could just start experimenting. Almost every key on the board is a shortcut to something. Or you could install the Windows 8 Cheat Keys app from the Store.

image

Another key combination that I find myself using more and more is Ctrl+ and Ctrl-. These allow me to zoom in and zoom out and helps me read things now that my eyes are getting old. :(

 

- Amy


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Sep
21
How to Boot from VHD
Posted by amy on 21 September 2012 11:45 AM

If you are like me and heard about being able to boot from a VHD but put it on the back burner of things to try later, I’m here to encourage you to move it up the list. You’ll be very impressed with how easy it is! As IT people we are always needing a temporary workstation or server to use to test some procedure or use as a temporary DC during migrations so you’re going to find this really useful.

Here’s how:

I’m starting with a Windows 8 PC running on a single drive with a single partition, C.

  1. Download a VHD of the OS you’d like to use. I used Server 2012. With server 2012 when you download the VHD is arrives compressed. Just double click it to uncompress it and save the VHD to C:\Server2012VHD\Server2012.vhd
  2. Next browse to C:\Server2012VHD and right click the Server2012.vhd file and select Mount. This will assign it a drive letter.
  3. Now that you have a mounted VHD you need to add it to your boot options. In an elevated command prompt type:

BCDBOOT <mounted_drive_letter>:\WINDOWS

4. Reboot and now you’ll see an additional OS available for selection. Amazingly it’s that easy!

Now when you boot into your server, the C drive will be the server software and the D drive (or another drive letter depending on your configuration) will be your other OS and files. Be careful not to alter that one.


So who wrote this blog and what do they do for a living anyway?
We’re Third Tier. We provide advanced Third Tier support for IT Professionals.
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