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Nov
22
Questions to ask about Cloud and Backup
Posted by Philip Elder on 22 November 2013 03:43 PM

Original Post Here: MPECS Inc. Blog: Questions to ask about Cloud and Backup

Local Backup To Cloud

Okay, let’s say our on-premises servers are being backed up to a local NAS or storage server.

From there they are copied up to an online Cloud backup service as the default off-site backup location. Assume at least a 10Mbit upload speed to allow for the initial image upload or a seed done via courier to the backup service provider.

Now, the on-site servers fail. The cluster or standalone host is hosed.

Then, it turns out that the backup destination NAS/storage server was also hosed.

What then?

Well, we have our off-site now don’t we?

Yeah, we do … sorta.

Even at 1Gbit/Second how long would it take to download the full backup image and its incremental images? If image consolidation was ongoing, okay fine, how long to bring down that full image and possibly the extra few incremental backups?

One would imagine that if a business is not able to tolerate at least two to three days of downtime just for the restoration process, never mind replacement hardware procurement, then one really needs to evaluate another tier of local storage for an off-site rotation.

Cloud Services and Storage

Well now, how about the Cloud service vendor’s services?

An SLA is only as good as the bond paper it is printed on right? Or, at least as good as the vendor making the promise that our data will never disappear.

Oh really?

What about the mailboxes on GMail that seemingly disappeared? Did they ever get fully recovered?

What about that Cloud based ERP and accounting solution? What do they do to protect the multi-million dollar company’s Solution in the event of an internal failure at the Cloud vendor’s site?

Thus, that begs the question: Does the Cloud service provider facilitate the ability to back up the Cloud based data set to our own premises? If not, it may be in the company’s best interest to look for other Cloud vendors that do provide a facility to back up the company’s data to on-premises.

We have all seen failures of all sorts at all levels of IT Solution sets.

Given the scale of Cloud computing and its relative newness it is only a matter of time before we see catastrophic failures at the Cloud service vendor level.

When that happens what will become of the business that now depends on that Cloud service provider to restore the service _and_ data back to the way things were but that does not happen?

Please remember that when it comes to technology we are not talking about an “if it happens” we are talking about a “when it happens“.

Being prepared whether the service is on-premises or in the Cloud is key to business survival in today’s hybrid environments.

Philip Elder
Microsoft MVP
MPECS Inc.
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
Find out more at
www.thirdtier.net/enterprise-solutions-for-small-business/


Read more »



Jul
8
Things are Cloudy: Some Monday Morning Cloud Reading and Thoughts on Trust
Posted by Reprinted Article on 08 July 2013 02:02 PM

Here are a few interesting articles that paint some reality on the ongoing Cloud picture.

Both articles are a good read and provide some insight into company’s perspectives on being in the Cloud and Microsoft’s vision for the Cloud.

BTW, what exactly is meant by an “update” anyway? We are not too sure on that one.

Conflicting Messages for SMB IT

Now, the kicker that really brings about the meaning of the word “irony” is in this quote from the Business Week article.

The Office unit says packaged releases will still be available to users who are resistant to Office 365 and its frequent updates, but most of the team’s energy will be focused online. “Microsoft has an established history and trust with customers [emphasis ours],” says Pisoni. “So far those who are hesitant about going to the cloud, they’re willing to put their trust in Microsoft. No other competitor—Google, Box—has that established trust.” Raman Padmanabhan, chief information officer for Xerox’s (XRX) business services unit, has been briefed on Microsoft’s move to faster updates and says he supports the shift as long as the product is good. “It’s all about service and quality,” he says. “You have to have a certain quality or it just kills your business.”

How many of us in SMB have been banging our heads against the wall, so to speak, trying to make the message clear that in SMB IT it is the face-to-face time and relationship trust that we build up with our clients that are keys to both business’s success?

The business relationship and trust have always been, and will always be, the foundation to our way of doing business.

The Cloud Message and many of the Cloud Prophets have been trying to blow that off for SMB IT for the last three or four years now and yet here we have it straight from Microsoft. _Trust_ is the foundation for moving forward.

Yes, there is a little bit of frustration here and it may show so our apologies for that. :S

But, at least it is good to see in print that our own SMB IT way of doing things is confirmed, though not directly. :)

As time goes on we shall see how all things play out.

From this arm chair it looks like Microsoft is in the process of slaughtering their cash cows and diving in for the lowest common denominator ... which in the end means that they will be on the same, and level, playing field as the other Cloud Vendors.

IMNSHO, this is _not_ a good place for Microsoft to go.

Most especially because a huge chunk of the Microsoft Partner base, that is those of us IT Providers in SMB, is being stepped on to get to wherever Microsoft’s current Cloudy Vision is leading them.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
Find out more at
www.thirdtier.net/enterprise-solutions-for-small-business/

Windows Live Writer


Read more »



Jul
8
Things are Cloudy: Some Monday Morning Cloud Reading and Thoughts on Trust
Posted by Reprinted Article on 08 July 2013 02:02 PM

Here are a few interesting articles that paint some reality on the ongoing Cloud picture.

Both articles are a good read and provide some insight into company’s perspectives on being in the Cloud and Microsoft’s vision for the Cloud.

BTW, what exactly is meant by an “update” anyway? We are not too sure on that one.

Conflicting Messages for SMB IT

Now, the kicker that really brings about the meaning of the word “irony” is in this quote from the Business Week article.

The Office unit says packaged releases will still be available to users who are resistant to Office 365 and its frequent updates, but most of the team’s energy will be focused online. “Microsoft has an established history and trust with customers [emphasis ours],” says Pisoni. “So far those who are hesitant about going to the cloud, they’re willing to put their trust in Microsoft. No other competitor—Google, Box—has that established trust.” Raman Padmanabhan, chief information officer for Xerox’s (XRX) business services unit, has been briefed on Microsoft’s move to faster updates and says he supports the shift as long as the product is good. “It’s all about service and quality,” he says. “You have to have a certain quality or it just kills your business.”

How many of us in SMB have been banging our heads against the wall, so to speak, trying to make the message clear that in SMB IT it is the face-to-face time and relationship trust that we build up with our clients that are keys to both business’s success?

The business relationship and trust have always been, and will always be, the foundation to our way of doing business.

The Cloud Message and many of the Cloud Prophets have been trying to blow that off for SMB IT for the last three or four years now and yet here we have it straight from Microsoft. _Trust_ is the foundation for moving forward.

Yes, there is a little bit of frustration here and it may show so our apologies for that. :S

But, at least it is good to see in print that our own SMB IT way of doing things is confirmed, though not directly. :)

As time goes on we shall see how all things play out.

From this arm chair it looks like Microsoft is in the process of slaughtering their cash cows and diving in for the lowest common denominator ... which in the end means that they will be on the same, and level, playing field as the other Cloud Vendors.

IMNSHO, this is _not_ a good place for Microsoft to go.

Most especially because a huge chunk of the Microsoft Partner base, that is those of us IT Providers in SMB, is being stepped on to get to wherever Microsoft’s current Cloudy Vision is leading them.

Philip Elder
MPECS Inc.
Microsoft Small Business Specialists
Co-Author: SBS 2008 Blueprint Book

Chef de partie in the SMBKitchen
Find out more at
www.thirdtier.net/enterprise-solutions-for-small-business/

Windows Live Writer


Read more »




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