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Apr
20
The MSP model is dying
Posted by Amy Babinchak on 20 April 2017 09:53 AM

Something new is happening. It’s a side effect of cloud. Businesses no longer need monitoring, maintenance, a suite of bundled software on their desktop and someone to care for the server.

What they need now is someone to walk them through how which business processes need modernization in a cloud world. Then they need you to make sure that they select the right cloud solutions, that their data is safe and to provide helpdesk services to their people.

Mostly they need you to lead the way and get them from point A to point B.

If your business model is based on standard packages it might be time to rethink. 

About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


Read more »



Mar
23
Adding SSL to your Website
Posted by Amy Babinchak on 23 March 2017 12:55 PM

It has become best practice for SEO purposes to have your website be secured with an SSL certificate. It provides another indication to the search engines that your site is legitimate. SSL websites are now slightly preferred in the results over ones that are just http.

Azure makes it easy to add an SSL certificate to your website. Essentially it is a two-step process.

Step one: upload your certificate

Step two: bind it to your website

image


It is pretty much that simple. Of course first you have to have an SSL certificate that is a .pfx file with password that is ready to import. To get my certificate from the .cer that came when I ordered it I imported it into my computer, then exported it as a PFX file.

Azure has some of the best documentation available from anywhere so if you are stuck anywhere along the way this is the URL that you need. https://docs.microsoft.com/en-us/azure/app-service-web/web-sites-configure-ssl-certificate

If you’d like us to help you through the process, well we’re here to serve. Please open a ticket and we’ll help you through it.


About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


Read more »



Mar
17
How to view a sites SSL certificate in Chrome
Posted by Amy Babinchak on 17 March 2017 12:40 PM

It has become difficult to view a site SSL certificate using Chrome. The new UI hides is pretty well. But with just a couple of clicks you can open the certificate. Here’s how:

Press the vertical … on the address bar. Select More Tools, Then Developer Tools.

image


Next, choose the Security tab and press the View Certificate button. Remember that you have to be on the tab for the page that you want to review.

 

image

 

Here you will find a bunch of information about the site that you are viewing. First the Certificate box shows you whether the certificate is for the site you are viewing. It also shows you if the certificate is still within in valid period.

In the Security Overview page you will see any notifications about the extent of the sites security. I’ve used our own helpdesk page in this example. Our helpdesk pages pulls in our blog content which resides on an http only site. So in the yellow section at the bottom you see exactly which parts of the page are not covered by SSL, in this case it’s the photos within the blog posts.

I wanted to share this with you because it’s a good example of how you can see whether the important parts of an SSL website are security or not. In the warning section if you saw anything about the login boxes for example then you would have a reason for concern about that website. BTW, our blog is not available under SSL now too.

Most SSL websites are secured but if you have any suspicions you can use this method to check them out.

About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


Read more »



Mar
2
Some fallout from the patch delays
Posted by Amy Babinchak on 02 March 2017 10:06 AM

A little fallout from the delay in patching for February. It seems that some things have a vulnerability that is unpatched. Edge for example:

A vulnerability has been discovered in Microsoft Internet Explorer and Microsoft Edge, which could allow arbitrary code execution if a user views a specially crafted web page. Microsoft Edge replaced Internet Explorer as the default browser on Windows 10. Successful exploitation of this vulnerability could result in an attacker executing arbitrary code in the context of the logged on user. Depending on the privileges associated with the user, an attacker could then install programs; view, change, or delete data; or create new accounts with full user rights. Users whose accounts are configured to have fewer user rights on the system could be less impacted than those who operate with administrative user rights.

We’ll have more about what else you might need to look for in the Super Secret News. If you haven’t signed up for this yet get signed up on our website. Look in the left hand column for the form. http://www.thirdtier.net/blog

About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


Read more »



Feb
17
Go ahead and day the day off. There are no patches for February
Posted by Amy Babinchak on 17 February 2017 05:49 PM

None the less, Susan has updated the PatchGrid with the latest updates on previous patch issues. You can get your updated copy here.

February Security patches on hold

https://blogs.technet.microsoft.com/msrc/2017/02/14/february-2017-security-=update-release/

Our top priority is to provide the best possible experience for customers in maintaining and protecting their systems. This month, we discovered a last minute issue that could impact some customers and was not resolved in time for our planned updates today.

After considering all options, we made the decision to delay this month’s updates. We apologize for any inconvenience caused by this change to the existing plan.

 

UPDATE: 2/15/17: We will deliver updates as part of the planned March Update Tuesday, March 14, 2017.

https://blogs.technet.microsoft.com/msrc/2017/02/14/february-2017-security-update-release/


About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


Read more »




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