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Aug
16
Find the solution to a GPO mystery
Posted by Amy Babinchak on 16 August 2017 03:12 PM

Occasionally you inherit that client where the previous IT people did them no favors and left an undocumented mess behind. In a recent case new Surface devices were getting mangled by something but what? Here's a recent case where Marina Roos solved the mystery.

ClientSome back story: Have several surface Pro at client that loose the power option from the start menu, where you would see sleep, shutdown, restart. it says no power options are available. We thought was a update but we got a new surface for user and all working fine, however another started having issue. We have the unit and restored back to factory default. And power option is there, if I join the domain it goes away. If I take it back to workgroup mode it comes back. I tested on my domain and worked fine so it is a GPO it think. I cant find what is causing. I have check on google and there is a GPO setting that can disable this but is not enabled. We now have 3 surfaces that are showing these signs. I am going on site Thursday afternoon (EDT). Like help getting to the bottom of this mystery.

May need someone to help review GPO and get back on track, if this may be the cause of the Surface Pro issue. Have seem to be all working prior to this issue starting up. Could this be a better call to Microsoft since just the Surface is having the issue? 

<note: a call to Microsoft was placed but they were unable to help>

ThirdTierDid you download the latest W10 templates (june 2017 I think)? Are you on Skype by any chance so we can have a chat? I can have a look with you to see if there is anything weird in the GPO’s that could be causing this.

ClientI attached the default domain policy. What i have narrowed down is if i disable the computer config, keep user enabled. I can reboot surfaces and the power button works. If i enable the computer configuration, then stops working. I am looking at the details but wonder if anyone sees what is causing this i can disable and test. Meanwhile will start to go one by one till find the cause.

ThirdTier: For one thing, there are way too many settings in that GPO than there should be. How many GPO’s are there? I am seeing settings that only should be in the Default Domain Contollers Policy?

ThirdTierWe found that the GPO’s were in a mess. The former IT person messed it up badly by disabling the Default Domain Policy and putting everything in the Default Domain Controllers Policy. After backing up the GPO’s and running dcgpofix I put some settings back into those two GPO’s and created a new GPO for desktop firewall settings.

Gpupdate/force didn’t have problems on the DC and you did the same with some desktops and member servers. Everything seemed to be working so far and the surface pro’s also behaved. This network is still using the old fashioned login scripts for mapping drives, which can be easily done with a GPO

ClientAll good at client no reported issues great job. Any info on moving login scripts to gpo?

ThirdTier: Here is a starting point:https://community.spiceworks.com/how_to/17039-mapping-drives-with-group-policy-preferences-and-item-level-targeting

Try it with one user (after removing the login script from its user properties) before you remove the login scripts from all users.

Client: Saved me several hours

__________________ 

About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


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Aug
14
Sometimes you just need someone you trust to check your solution
Posted by Amy Babinchak on 14 August 2017 11:02 AM

We’ve all been there. You’re in the middle of a crisis. You have a plan but is it the right plan? Will it work? How long will it take? Did I miss anything?

It’s hard to think clearly in those situations. You need someone to validate that you’ve thought through this clearly so you post on Reddit? Some random fake named people chime in with different ideas. Not helpful. What you need is validation.

Open a ticket with us. Our helpdesk was built for IT professionals. Communicate with a real person. A real expert. Here’s how it’ll go:

 

Client: Client server hit by cryptolocker. files are all ok, were kept on Mozy Pro. The server was SBS2003. Yeah, I told him for years. Not a lot of users. only 3. We are putting up a new HP server with Server Essentials 2016. Mail all on Exchange 365. They do not want files on 365. I can run the old server. Here’s the question. Do I yank the old server off and start the new one as a new domain? Do I try to add the new one to the existing domain and then remove the old DC? Other Ideas are welcome. One thing, I do not want to have to create new desktop profiles on each of the workstations. They want their desktops to look and feel the same.
Server arrives today and I plan to start work tomorrow.
Any advice?

ThirdTier: If you will build new domain then you need to create new profiles then we might be able to update the profiles data which is after the creation of 1st new desktop. Adding new domain controller will be better option but sync it from backup and not from other DC which is infected.

Client: I don’t trust the backups of the server, so I’m leaning towards setting up a new domain, possibly with the same name. Then, disjoining the three workstations and rejoining them to the new server / domain. I’ll make copies of what the desktops look like and then copy those into the new profiles on the local machines. Does that sound like that might work?

ThirdTier: This plan should work very well. I hope there is no redirection or roaming profiles. They should have everything in the C:\Users of the local laptop/desktop. As you said they are only 3 then fixing all three computer profile should not take more than an hour once they have new profile created. We can even change the path of the profiles from the registry to point to the old profile using profileimagepath in the registry.

Client: No redirects, just some mapping from scripts. No roaming. I can disconnect from the domain without the domain running, correct? I really don’t want to bring the buggy server up while connected.

ThirdTier: Yes, you can disjoin the domain without the DC being online.


Best Regards,
Prabhat Nigam
Microsoft Technologies Expert | Third Tier

 

Make your IT business better than the competition. IT Pro Helpdesk, TechYourBooks, Super Secret News, Women in IT Scholarship program, Ransomware Prevention Kit and more. http://www.thirdtier.net


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Jul
15
Unresolved patch issues from June are still lingering
Posted by Amy Babinchak on 15 July 2017 11:33 AM

There are still so many unresolved issues from the June patches. Outlook,Searching, Windows 7, download the latest Patch Grid to keep up on where things stand.

Get your updated patchgrid

Thanks to Susan Bradley for making it easy for the rest of us to get this information.

 

About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


Read more »



Jul
13
How to create a mobile app with PowerApps
Posted by Amy Babinchak on 13 July 2017 04:44 PM

Once we had a list in SharePoint that required data entry we decided that it would be nice to be able to enter the information from a mobile device. PowerApps in built into SharePoint now making it easy to create a mobile app based off of your list. From your app you’ll be able to view the data in the SharePoint list and enter new data.

Let’s make an app!

Clicking on the PowerApps button at the top of the SharePoint list opens up the Create an app wizard. The first step is to give your app a name.

 clip_image001

Once you enter the name and press Create. BAM! PowerApps creates the mobile app. It takes just a few minutes and then the app is ready for you to begin to edit or even to start using straight away. It’s really quite amazing what a good job they’ve done at making this simple to get started with.

Editing

You’ll now find yourself in the app editing interface and PowerApps will give you a quick tour around.

 clip_image002

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From the PowerApps application you can edit your mobile app. By default the app will be created exactly as your data entry form appears in SharePoint. For most people this is probably going to be exactly what they want. You really don’t want the mobile experience to be different that the non-mobile one; it might be confuse people. Once you’ve finished making any changes that you want to the app it will show up in your Desktop PowerApps application.


Share your app

Here is where you will share it with others.

clip_image007

Once it is shared, those people need to install PowerApps on their mobile devices, they can also install it on their Windows computers. Your app will show up in the list of available sample and live apps.

 clip_image008


Pressing the ellipse gives the option to pin the app to the Start menu on the device, making it easy to reach after this first open. Below my app is the one with the blue people.

clip_image009


Comparing the Mobile experience

For comparison purposes here’s what my app looks like and what the SharePoint list looks like.

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And here is what the Data Entry Screens look like in both locations. You can see that a person won’t be confused when moving between platforms because the similarity is strong.

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SharePoint and PowerApps make mobile data entry very simple to create. If you want to get fancy you can edit the application but that will require some coursework in PowerApps. The nice thing about this is that now anyone can create a simple mobile app for data viewing and data entry. And that makes SharePoint with PowerApps very powerful.

 

About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog

  
Read more »



Jul
12
How to add Flow to a SharePoint list
Posted by Amy Babinchak on 12 July 2017 10:36 AM

Microsoft has integrated the apps Flow and PowerApps into modern SharePoint lists. Flow lets you configure work flows in the if this then do that format and PowerApps lets you turn your list into a mobile app. In this article I’ll show you how to add a Flow to your SharePoint list. In another article elsewhere on this blog I show you how to create a PowerApp from your list.


Flow is designed to automate business processes. In my case we want an email sent to a couple of people in our company that work on the accounting side letting them know of a new entry in our Purchases Made list. Silly me I though they wanted this information so they could enter it right away into the accounting system, but no, what they really wanted was a heads up when our lines of credit with our vendors had been used. They need to keep an eye on that because our sales volume is up and so we find ourselves constantly bumping up against those purchase limits. So this is the business process to solve. No longer do they have to visit SharePoint to see whether someone has used up our credit; they’ll get an email.


Before you start

Not all lists are created equal. Only modern lists in SharePoint have the Flow feature built-in. When you create your list then be sure to create it by adding the Custom List app. This is the modern list. You’ll know if you’re looking at a modern list when you see Flow at the top of the page.

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Create a Flow

Microsoft has provided many templates from which to start. I recommend starting from a template as a way to get familiar with Flow.


Click on the Flow drop down menu and choose Create a Flow. The template list will open and will be already filtered to only include templates that include SharePoint. It will open as a sidebar but at the bottom when you click the See more templates link it will open in full screen and provide many more choices.

 clip_image002

In this example we are going to create a flow that sends an email with some custom content to two people in our company when a new item is added to the list.


I selected the template for Send a customized email when a new SharePoint list item is added. When I do the configuration wizard opens.

 clip_image003

 

To begin configuring I fill out the form by selecting my SharePoint Site Address and SharePoint list name. You will be asked to make a connection (which is SharePoint language for login). The wizard will use this to display the available options in the wizard.


Choose your SharePoint site in the top box and the list that you want this flow to apply to in the bottom box. Then press Create Flow.


Immediately your Flow will become active. However, it is not yet fully configured. You need to do two things here. First turn your Flow off. We don’t need it firing off until we’re ready. Once you’ve done that click on Edit flow to start the configuration.

 clip_image004

Configure your Flow

The configuration screen shows each step in the Flow. To edit a step we will click on it. In this Flow the only step that we need to edit is Send Email. Click on that step to begin

 clip_image005

 

The default email will open for editing. Clicking the Show advanced options link provides the full content options for the email. Now we will configure the email. Doing so isn’t much different than how you would compose an email ordinarily except that we have the ability to include some data from Active Directory and fields from our List.

 clip_image006

 

In the To field we will obviously put the email addresses of the people that we want this email to be sent to. The default entry that you see in the figure will send email to the person that created the connection that this Flow works under.

 

In the Subject field enter you subject line


Now compose your email or edit the sample provided. The item Given name is the persons first name that is receiving the email. Flow will pull this information from Active Directory. In the body of your email you can include any column titles that you wish to. If you want to add fields, click the add dynamic content link. The list of available fields from AD and from your list will appear to the right. Below is an example of a finished email template.

  clip_image007

 

When you have finished with your customization press the Save Flow button and turn it back On. Next you will want to test it. Flows provide a log which you can see below. It lets you know when the flow was last edited and when it last ran.

 clip_image008

 

If you click on one of the log items you will be taken back into the configuration screen but this time there are green checks for successful steps and red x’s for unsuccessful ones. To fix any errors just click to reconfigure that step.

 clip_image009

 

In my example, the email is successfully sent to the two addresses and looks like this.

 clip_image010

 

Flow can be used for many, many, many purposes. Its strong suit is automating tasks and preventing duplication of effort from your employees. Every business has processes big and small that can be improved and Flow is a great tool for improving them.


About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


Read more »




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