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Nov
14
Office 365 Alerts are Dreamy
Posted by Amy Babinchak on 14 November 2016 01:48 PM

My latest article has been published. Office 365 alerts are every business owners dream but most people don't ever realize that the feature exists.

For example, in my domain, I have alerts set to let me know when a file has been deleted, when a file is synchronized to a new computer, when items have been deleted from the deleted items folder in a mailbox, and when someone shared data outside of our organization.

Read the rest of my article and learn how to set custom alerts for things that you want to know.

http://techgenix.com/office-365-alerts/

About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


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Nov
10
If you're a break fix firm...
Posted by Amy Babinchak on 10 November 2016 02:19 PM

and you need to wrap you head around increasing the re-occurring revenue in your business you might want to read my new article over at TechGenix. I've been at quite a few conferences recently and many people are still struggling with how to get started with the re-occurring revenue model or how to justify it to their customers. I get it. If you've been in business for 20 yeasrs providing on-demand services it's hard to wrap your head around how to change your message to your clients without having to change you whole business model!

I've got a simple example for you. It allows you to provide better service to your client that has BIG value to them while only committing them to a small re-occurring fee. You'll find it's an easy sell and you can keep the rest of your business as is until you're ready to take the next step. 

Read the article over here: http://techgenix.com/recurring-revenue-secrets/

 

About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog

 

 


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Nov
8
PatchGrid Update available
Posted by Amy Babinchak on 08 November 2016 12:42 PM

A new patch grid has been uploaded and is ready for you. It included the update for fixing RWW on SBS 2008 if you’re still running that.

Now that Microsoft has consolidate updates into roll-ups it’s going to be more difficult to pick and choose your updates so it's more important than ever to understand what is being changed. There will still be post released issues that patchgrid will follow and report on. As well as providing descriptions on what is in the roll up. For example telemetry data collection is being enabled. Do you want that?

Get your updated patchgrid

 

About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


Read more »



Nov
3
Get into Susan Bradley's ransomware prevention class
Posted by Amy Babinchak on 03 November 2016 02:08 PM
Susan Bradley, co-author of the Ransomware Prevention Kit and Enterprise Security MVP, is holding a class on ransomware prevention for Penton.
Course Agenda:

Session 1: Network Protection Techniques for Ransomware – 11am ET

File Resource Manager and Group Policy are just a few of the network protection techniques you can use to assist in preventing ransomware. This session will focus on ways to prevent ransomware before it enters your firm.

Session 2: Application Whitelisting, and other Advanced Protection and Identification techniques – 1pm ET

Application whitelisting is poised to become the leading protection technique for Ransomware, yet few firms use it.  This session will introduce you to real world application whitelisting as well as new technologies in Windows 10 that will allow you to tap into cloud services to help you forensically identify ransomware in your network.

Session 3: Patching Human Vulnerabilities – 3pm ET

Ransomware often is targeted against specific industries and individuals in a business. Humans are often the weakest link in any security system. This session will focus on tools and educational materials to help you “patch” the human activity that can lead to ransomware risk. Help your company’s employees make better informed decisions so that they can partner with you and minimize the chances of attacks.

About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

 

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


Read more »



Nov
2
Ransomware Prevention Kit updates are available
Posted by Amy Babinchak on 02 November 2016 03:17 PM

It’s that time again. Back in August we published updates to the Kit that included updated GPO’s, Resources, De-cryption keys, FSRM list, and a sample fake ransomware.

The kit now includes an updated GPO deployment powershell script that was contributed by Robert Pearman, a new video series called Ransomware Bites, by Susan Bradley, a new document on the excellent CompTia education resources you can use with your clients, a new document on the impact of ransomware on OneDrive and Sharepoint, Susan’s Ransomware and Prevention GSEC paper and an update to the introduction document to bring it up to date with the new feature set in the Kit.

The new powershell script builds upon the one originally contributed by Mitchell Milligan. In this new script you are able to set the OU’s into which you want the GPO’s to be applied. It also pulls the GPO’s from an excel spreadsheet so you are able to easily update the GPO’s without having to alter the script. This is some great work by Robert.

Ransomware Bites is Susan’s new short video series which will review a different method of preventing ransomware. She’s kicking off the series with Use it or Lose it where she goes over how to modify your flash settings in the browser. It’s one of the techniques that we have in the kit and since Flash is a major focus of ransomware writers today it’s a great way to prevent the ransomware from getting in, in the first place.

Have a look in the Ransomware Prevention Kit OneDrive share to get these updates.

About Third Tier

Established in 2008, Third Tier only works for IT Professionals by providing them with access to advanced support services. No one can know it all these days, so we give IT pros a place to go to get the hands on support they need in areas they normally don’t work in or problems they’ve never encountered. We also work on projects, fix their accounting practices and do many, many migrations and other installations. Our staff covers a wide range of technologies.

Website: http://www.thirdtier.net

Helpdesk: https://helpdesk.thirdtier.net

Blog: http://www.thirdtier.net/blog


Read more »




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